Introduction
Trademark Lobby ("we," "us," or "our") values your privacy and is committed to
protecting
your personal information. This Privacy Policy explains how we collect, use, and protect
your information when you interact with us, including through our SMS messaging program.
By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address,
payment details, etc.
- SMS Consent Information: Date, time, and method of your SMS opt-in, along with the
consent record.
- Usage Data: Information about your interaction with our website, apps, and
communication channels.
How We Use Your Information
We may use your personal information to:
- Provide products and services you request
- Send transactional and promotional communications
- Respond to your inquiries
- Process payments and fulfill orders
- Send SMS alerts, notifications, and promotional offers if you have opted in
SMS Messaging & Opt-In Consent
By providing your mobile phone number and opting in to receive SMS communications, you
consent to receive recurring marketing or informational text messages from us at the
number you provided, using automated technology, including autodialer, prerecorded
voice, and text messages.
Key SMS Terms:
- Message Frequency: Varies per user, but may include recurring updates.
- Message & Data Rates: Standard message and data rates may apply.
- Opt-Out: You can opt out at any time by replying “STOP” to any message we send.
- Help: Reply “HELP” for customer support.
- Consent Not a Condition: Your consent to receive SMS messages is not a condition of
purchasing any goods or services.
- Carrier Liability: Mobile carriers are not liable for delayed or undelivered
messages.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers assisting in operations
- Regulatory or legal authorities where required by law
- Third-party partners for communication delivery (e.g., SMS gateway providers)
Mobile numbers and SMS consent collected through our services are used solely for
service-related communications and are not shared with third parties or affiliates for
marketing or promotional purposes.
Data Security
We implement security measures to protect your personal data from unauthorized access,
alteration, disclosure, or destruction.
Your Privacy Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications, including SMS
- Request a copy of the personal information we hold about you
Information We Collect
Customer Communication:
- Appointment details and preferences
- Service history and feedback
How We Use Your Information
Maintaining records of your communication preferences and consent
Opt-In & Consent:
- You will only receive messages if you have explicitly opted in
Message Frequency & Content:
- Message frequency varies based on your interactions with our business
- Messages will be directly related to the services you have requested
- We do not send promotional content without specific consent
Help & Support:
Reply "HELP" for assistance or contact us at sales@trademarklobby.com.
- Customer support is available during regular business hours
Carrier Information:
- Standard message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
- Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional
purposes. Information sharing to subcontractors in support services, such as customer service is
permitted. All other use case categories exclude text messaging originator opt-in data and consent;
this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent
records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this
page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our SMS program, contact us at:
contact@trademarklobby.com